Welcome to
THE HIGHLAND - SUNSET RIDGE
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The Highland - Sunset Ridge
33 Takutai Terrace, Ruatapu, West Coast Region, 7883
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CHECK IN
Check-in time: Anytime after 4:00pm
Check-out time: Anytime before 10:00am
For early check-in or late check-out, please reach out closer to your stay and we’ll do our best to accommodate.
ACCESS
You will be emailed your access code the morning prior to your arrival.
MINDFUL CHOICES
In keeping in line with our sustainability goals please note we do not provide milk upon arrival. We understand there is diversity of taste where milk is concerned and with so many options on the market these days we ask you to please pick up your favourite so your cup of tea or coffee will be just the way you like it.
DINING
In New Zealand’s smaller towns, restaurants close earlier with optimum dinner reservations between 6:00 – 8:30pm.
If arriving after 8pm, consider dining beforehand or grabbing supplies from New World supermarket (open until 9pm) to enjoy a home-cooked meal in our fully equipped kitchen.
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WIFI Network: THE RIDGE
WIFI Password: thirtythree! -
Tiaki means to care for people and place. The Tiaki Promise is a commitment to care for New Zealand, for now and for future generations.
New Zealand is precious, and everyone who lives and travels here has a responsibility to look after it.
By following the Tiaki Promise, you are making a commitment to New Zealand. To act as a guardian, protecting and preserving our home.
Nau mai, haere mai ki Aotearoa, welcome to New Zealand.
CARE FOR NEW ZEALAND
#TIAKIPROMISE
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Click HERE to be taken to our live NZTA traffic and Travel updates.
Travelling Well on the West Coast
Respect private land and farm gates.
Stay on marked tracks.
Leave beaches and forests as you found them.
Support local businesses where you can.
Take your rubbish with you.
Drive carefully on West Coast roads.
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Every great day starts with a good fix, and at Host’d, we believe the little details make all the difference - like starting your morning with a plunger coffee from Coffee Supreme.
As a cornerstone of New Zealand’s coffee scene, their ethically sourced beans and community-driven ethos bring people together, fostering connection with every sip. From supporting the Mental Health Foundation of New Zealand to partnering with the Wellington City Mission, their mission goes beyond great coffee - it’s about spreading kindness.
We’re proud to share that spirit with you, and if the taste lingers long after your stay, Coffee Supreme ships worldwide, so you can relive the flavors and memories from home.
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Welcome to Your Home Away from Home!
We’ve poured a lot of heart into designing these spaces for you to enjoy and make your own. We kindly ask that you treat the home and its amenities with the same care and kindness you would your own.
Family-Friendly: Our homes are perfect for little ones under 12. Please take care to keep plants and delicate items out of reach if needed.
Guests: Unregistered guests are welcome by invitation - just let us know in advance.
TV & Personal Accounts: If you log into any streaming apps, please don’t forget to sign out to keep your information secure.
No Smoking: To keep our spaces fresh, please refrain from smoking indoors.
Candle-Free Home: We kindly ask to please avoid using candles for your safety.
Thank you for your cooperation, and from all of us at Host’d - enjoy your stay!
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Rubbish, Trash, Glass & Recycling
As our refuge collections run fortnightly, please avoid overfilling bins with travel, car, or event waste.
Inline with our sustainability goals we kindly ask you if you have extra rubbish and glass please drop it of at our local Hau Hau Road Recycling Centre.
For recycling (yellow bin), follow the red sticker guidelines: no food, glass, or polystyrene - only cans, paper, and plastic (without lids).
Glass goes in the blue bin (this is for glass only). If you have excess, please take them to the local recycle centre.Travelling with little ones? If you’re using nappies, we kindly ask that these are not placed in our bins at the property, as general waste is only collected every two weeks. Instead, please dispose of them in the bins provided at New World supermarket or at the Hau Hau Road Recycling Centre.
If you are staying ON a Monday night, you may see one of our friendly team pop in and take the bins out to the curb.
Thank you for your understanding and support keeping Sailor’s Catch tidy and sustainable!
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So Do We! 🌿
At Host’d, we take great pride in our green spaces, caring for hundreds of plants across our properties. Each one has been lovingly propagated, nurtured, and placed with purpose, creating a fresh, vibrant atmosphere while naturally filtering the air for you to enjoy.
While they may not always look picture-perfect, each leaf tells a story of growth and resilience. To keep them thriving, we kindly ask that you avoid watering or tampering with them - they’re on a special care schedule tailored to their needs.
We also ask that small children be kept away from the plants, as little hands can be curious, and some species may be fragile or sensitive to touch.
By admiring rather than adjusting, you’re helping us maintain a healthy, balanced ecosystem within our homes. Thank you for letting our plants do what they do best- bringing life and beauty to your stay! 🌱✨
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CHECK OUT 9:45AM
Our housekeepers are the real heartbeat of our company and they do a brilliant job so please help respect their demanding schedule.
To ensure a smooth departure please aim for 9:45am, this then gives you an extra 15 minutes should you need it to be out of the property by 10am when our housekeepers arrive.
Turn off lights, close windows and doors, and return keys to the lockbox and scramble code (if applicable).
Wash and put away dishes or start the dishwasher with enough time for the cycle to finish for the housekeeper.
NOTE: Please avoid putting frying pans or cookware in the dishwasher - it can damage their non-stick surface and shorten their lifespan. We kindly ask that these items be hand washed only.
Leave used towels in the bathroom (please do not put into the washing machines as our lovely linens are hired).
Log out of any personal accounts on TV apps for security.
Dispose of waste in line with our rubbish and recycling guidelines. If you have excess waste please use the Hau Hau Road recycling center.
Check for belongings so nothing special gets left behind.
If you have perishable items that are worth sharing please leave them in the fridge or on the bench.
If you've moved furniture, kindly return it to its original spot.
For properties with condensing dryers, please empty the front water reservoir and lint filter.
We know accidents happen - if there are any accidental damages please let us know so we can address the issue before our future guests arrival.
If you have early travel plans and are vacating the property earlier than check out it’s lovely to let us know so we may pass onto the team. This may allow them to start a wee bit earlier and means we may offer an earlier check in when requested.
Please take a minute to leave us a review - we'd love to hear about the favourite memory of your stay.
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Click HERE to explore our handpicked favourites!
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111 is the emergency number in New Zealand for Police, Fire and Ambulance.
+64 3 755 8180 - Westland Medical Centre
+64 3 755 8150 - Westland Pharmacy
+64 210 266 5154 - Property Manager: Claire O'Connell. Please text message only
FAQs
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FIREPLACE
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Tap water in New Zealand is safe to drink, including here on the West Coast where it often comes from natural sources.
You can safely enjoy fresh, clean water straight from the tap.
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We’re so looking forward to welcoming you and love that you’re planning to spend time with local family and friends during your stay - it’s moments like these that make your trip truly special.
We absolutely welcome and encourage you to have visitors join you to make your stay even more memorable!
Whether it’s a friend stopping by for dinner or a family member popping in to say hello, we’d love to help make your time with us as special as possible.
Just a kind reminder that only those listed on the reservation (whether booked through Airbnb, Booking.com, direct booking, etc.) are covered by the booking platform’s insurance policies (e.g., AirCover). This means the reservation holder kindly takes responsibility for the home and any happenings during their visit.
We trust in your care and thoughtfulness for the property and we’re truly grateful for your care and understanding hosting extended guests.
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Everyone loves a good cup of tea! 😊 Please note that all our kettles are electric - so please DO NOT place them on the stovetop. Believe us - it has happened!
For safety reasons, and in keeping with our guidelines, we do not provide any hob-top appliances, such as:
Moka pots
Stovetop kettles
Percolators
If you are bringing your own and plan to use it, we strongly advise keeping a close eye while in use to ensure safety.
Happy brewing! 💛
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We know how easy it is to leave something behind in the excitement of travel and we’re happy to help reunite you with your belongings.
If you think you’ve left something, send us a message through the booking platform - sharing a photo (if possible) helps our team. If we can locate it, we’ll let you know!
To have your item returned simply send us a self-addressed prepaid envelope to:
Host’d HQ
Drifting Sands
197 Revell Street
Hokitika 7810
West Coast, New ZealandA Little Helping Hand
We request for a $15 service fee to cover the time and care our team takes to retrieve, store and package your item plus a special trip to the post office to send it on its way.
We love looking after our guests and will always do our best to help!
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At Host’d, we want you to feel completely at home - starting with the little things that make a big difference. Your reservation includes fresh linens and plush towels, so you can settle in without a worry.
From the moment you arrive, everything is thoughtfully prepared so you can simply unwind and enjoy your stay. We’ve taken care of the details, so all that’s left for you to do is relax and make yourself at home.
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At Host’d, sustainability is woven into everything we do. From our ‘forever bottles’ - inspired by Thankyou - to our locally sourced, pH-balanced soaps and body washes, we strive to reduce waste while providing thoughtful comforts.
Our own forever bottles serve as a 2-in-1 hair & body wash and handwash, infused with refreshing cucumber and basil, pear and coconut.
Designed for endless refills, they benefit both you and our housekeeping team.
Our cleaning products are sourced from a local West Coast company, reducing transport impact and supporting our community.
We kindly ask you to leave the forever bottles behind so they can continue their journey towards a waste-free, more sustainable future.
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If you’re travelling with an electric car, you're very welcome to charge it here at the property during your stay. Please bring your own charging cable - a longer one can be helpful, as plug access is usually inside the house.
There’s also a public charging station nearby at New World Hokitika in case that’s more convenient.
Whichever option works best, we hope it helps keep your travels smooth and easy.