Welcome to
Big Heart Beach

Big Heart Beach

544 Ruatapu Road, Ruatapu 7883

CLICK HERE FOR GOOGLE MAPS DIRECTIONS

CLICK HERE FOR WHERE TO ACCESS BIG HEART BEACH

Big Heart Beach

• If you’re coming from the north, look out for a large solo tree on the right-hand side of the highway.

• If you’re traveling from the south, you’ll see the same large tree on your left-hand side.

Off street parking is available in the driveway.

CHECK IN

Check-in time: Anytime after 4:00pm

Check-out time: Anytime before 10:00am

For early check-in or late check-out, please reach out closer to your stay and we’ll do our best to accommodate.

ACCESS

You will be emailed your access code the morning prior to your arrival.

There is an orange lockbox to the left of the entrance door of Bedroom Two (2).

MINDFUL CHOICES

In keeping in line with our sustainability goals please note we do not provide milk upon arrival. We understand there is diversity of taste where milk is concerned and with so many options on the market these days we ask you to please pick up your favourite so your cup of tea or coffee will be just the way you like it.

DINING

In New Zealand’s smaller towns, restaurants close earlier with optimum dinner reservations between 6:00 – 8:30pm.

If arriving after 8pm, consider dining beforehand or grabbing supplies from New World supermarket (open until 9pm) to enjoy a home-cooked meal in our fully equipped kitchen.

WIFI Network: STARLINK
No password required

Tiaki means to care for people and place. The Tiaki Promise is a commitment to care for New Zealand, for now and for future generations.

New Zealand is precious, and everyone who lives and travels here has a responsibility to look after it.

By following the Tiaki Promise, you are making a commitment to New Zealand. To act as a guardian, protecting and preserving our home.

Nau mai, haere mai ki Aotearoa, welcome to New Zealand.

CARE FOR NEW ZEALAND

TIAKINEWZEALAND.COM

#TIAKIPROMISE

For directions to the beach path behind the house, please see the Beach Access HERE.

Click HERE to be taken to our live NZTA traffic and Travel updates

Every great day starts with a good fix, and at Host’d, we believe the little details make all the difference - like starting your morning with a plunger coffee from Coffee Supreme.

As a cornerstone of New Zealand’s coffee scene, their ethically sourced beans and community-driven ethos bring people together, fostering connection with every sip. From supporting the Mental Health Foundation of New Zealand to partnering with the Wellington City Mission, their mission goes beyond great coffee - it’s about spreading kindness.

We’re proud to share that spirit with you, and if the taste lingers long after your stay, Coffee Supreme ships worldwide, so you can relive the flavors and memories from home.

Welcome to Your Home Away from Home!

We’ve poured a lot of heart into designing these spaces for you to enjoy and make your own. We kindly ask that you treat the home and its amenities with the same care and kindness you would your own.

Family-Friendly: Our homes are perfect for little ones under 12. Please take care to keep plants and delicate items out of reach if needed.

Guests: Unregistered guests are welcome by invitation - just let us know in advance.

Key Safety: Please return the keys to the lock box whenever vacating the property to keep the keys safe.

TV & Personal Accounts: If you log into any streaming apps, please don’t forget to sign out to keep your information secure.

No Smoking: To keep our spaces fresh, please refrain from smoking indoors.

Candle-Free Home: We kindly ask to please avoid using candles for your safety.

Thank you for your cooperation, and from all of us at Host’d - enjoy your stay!

Please be kind and take care to respect our septic tank capabilities, it is a wonderful system but it DOES NOT LIKE SANITARY ITEMS being disposed of into the toilets.

Please pop sanitary items in the bathroom bins provided.

Toilet paper should be the only thing to go in the loo.

Please DO NOT stand on the toilet seat.

If these instructions are not followed you WILL BLOCK the system and IT IS NOT A PLEASANT SURPRISE.

We thank you so much for kindly for adhering to these instructions.

Rubbish, Trash, Glass & Recycling

As our refuge collections run fortnightly, please avoid overfilling bins with travel, car, or event waste. 

Inline with our sustainability goals we kindly ask you if you have extra rubbish and glass please drop it of at our local Hau Hau Road Recycling Centre.

For recycling (yellow bin), follow the red sticker guidelines: no food, glass, or polystyrene - only cans, paper, and plastic (without lids).
Glass goes in the blue bin (this is for glass only). If you have excess, please take them to the local recycle centre.

Travelling with little ones? If you’re using nappies, we kindly ask that these are not placed in our bins at the property, as general waste is only collected every two weeks. Instead, please dispose of them in the bins provided at New World supermarket or at the Hau Hau Road Recycling Centre.

If you are staying ON a Monday night, you may see one of our friendly team pop in and take the bins out to the curb.

Thank you for helping keep Big Heart Beach tidy and welcoming! 😊

So Do We! 🌿

At Host’d, we take great pride in our green spaces, caring for hundreds of plants across our properties. Each one has been lovingly propagated, nurtured, and placed with purpose, creating a fresh, vibrant atmosphere while naturally filtering the air for you to enjoy.

While they may not always look picture-perfect, each leaf tells a story of growth and resilience. To keep them thriving, we kindly ask that you avoid watering or tampering with them - they’re on a special care schedule tailored to their needs.

We also ask that small children be kept away from the plants, as little hands can be curious, and some species may be fragile or sensitive to touch.

By admiring rather than adjusting, you’re helping us maintain a healthy, balanced ecosystem within our homes. Thank you for letting our plants do what they do best- bringing life and beauty to your stay! 🌱✨

CHECK OUT 9:45AM

Our housekeepers are the real heartbeat of our company and they do a brilliant job so please help respect their demanding schedule.

To ensure a smooth departure please aim for 9:45am, this then gives you an extra 15 minutes should you need it to be out of the property by 10am when our housekeepers arrive.

Turn off lights, close windows and doors, and return keys to the lockbox and scramble code (if applicable).

Wash and put away dishes or start the dishwasher with enough time for the cycle to finish for the housekeeper.

NOTE: Please avoid putting frying pans or cookware in the dishwasher - it can damage their non-stick surface and shorten their lifespan. We kindly ask that these items be hand washed only.

Leave used towels in the bathroom (please do not put into the washing machines as our lovely linens are hired).

Log out of any personal accounts on TV apps for security.

Dispose of waste in line with our rubbish and recycling guidelines. If you have excess waste please use the Hau Hau Road recycling center.

Check for belongings so nothing special gets left behind.

If you have perishable items that are worth sharing please leave them in the fridge or on the bench.

If you've moved furniture, kindly return it to its original spot.

For properties with condensing dryers, please empty the front water reservoir and lint filter.

We know accidents happen - if there are any accidental damages please let us know so we can address the issue before our future guests arrival.

If you have early travel plans and are vacating the property earlier than check out it’s lovely to let us know so we may pass onto the team. This may allow them to start a wee bit earlier and means we may offer an earlier check in when requested.

Please take a minute to leave us a review - we'd love to hear about the favourite memory of your stay.

From wholesome gourmet salads and soups at Alchemy & Storm, to a lovely coffee at Thatcher & Small, or a tasty sandwich pick-up from Hokitika Sandwich Company - we’ve gathered a few of our favourite local spots to enjoy during your stay.

Click HERE to explore our handpicked food favourites!

Activities Nearby

We’ve gathered a few of our favourite local spots for fresh air, gentle walks, and easy adventures. Whether you’re stretching your legs or simply soaking up the scenery, these are places we love - and hope you will too.

Click HERE.

Health & Wellness

We’ve included a handful of local gems offering space to slow down - from yoga sessions to a well-deserved massage after a long drive over from the East Coast or a day out exploring. Sometimes the best kind of reset is a slow one.

Explore our wellness picks HERE.

111 is the emergency number in New Zealand for Police, Fire and Ambulance.

+64 3 755 8180 - Westland Medical Centre

+64 3 755 8150 - Westland Pharmacy

+64 210 266 5154 - Property Manager: Claire O'Connell. Please text message only